A Typical Risk Exercise
The precise objectives and deliverables would always be discussed and agreed with each individual client. This is a sample only.
The Exercise Objectives
Using lifelike, realistic and personalised scenarios and problems, the exercise will evolve through time and the unfolding incident to enable participants to:
- become familiar with the workings of crisis management and recovery plans
- understand and assess the potential of their own role and the need to interface with the roles of others
- assess whether they believe they can effectively take, and retain, control of such situations and their implications; and thus continue to deliver on their responsibilities
- understand both the interfaces and the necessary separations between the process of reaction and the process of recovery; also between the activities and needs of different teams, stakeholders, regions, subsidiaries, internal and external suppliers, and other third parties
- be aware of the importance, the processes and the tools of internal and external communications during a crisis
- anticipate stakeholder reactions and the values, dangers and demands of media interest
- take a hands-on view and assess the readiness of themselves and the resources needed
- assess whether they can deal with a range of operational demands on them that may arise as the scenarios unfold.
Exercise Values
The debrief will consider the practicalities of how they would, (and especially whether they could), realistically access information and resources fast enough to keep the organisation alive; and then trigger and control the preferred activity towards that aim.
- Learning points that would assist themselves and other colleagues around the group; whether it be of systems, information, communications, controls, tools or people.
- Documented action points towards further risk understanding, risk management, training, documentation or other activity that would always be allocated to named individuals for completion. Integration of these agreed actions into the organisation’s routine performance management systems.